Salesforce Program / Project Manager

Position Summary:

We are seeking an experienced Salesforce Program / Project Manager to lead the roadmap, planning, and execution of enterprise Salesforce initiatives. This role will partner across Business, IT, vendors, and executive leadership to ensure Salesforce investments are aligned with business priorities and successfully delivered.

Key Responsibilities:

Develop and manage the Salesforce roadmap, priorities, milestones, and dependencies.

Lead Salesforce projects from planning and requirements through implementation, deployment, and stabilization.

Manage scope, schedule, budget, resources, risks, issues, and dependencies.

Provide clear executive-level reporting on roadmap, progress, risks, decisions, and priorities.

Maintain detailed project-level status reporting and governance.

Partner effectively with Business, IT, Salesforce teams, and implementation partners.

Manage vendors and system integrators to ensure delivery commitments, quality, and budget.

Build strong project teams and provide leadership, coaching, and mentoring.

Drive stakeholder alignment, decision-making, and issue resolution.

Required Qualifications:

10+ - 12+ years of Salesforce experience, preferably in enterprise environments.

Strong knowledge of Sales Cloud, Revenue Cloud, Marketing Cloud, and Experience Cloud.

Proven experience developing Salesforce roadmaps and managing complex Salesforce programs/projects.

Strong program/project management and execution capabilities.

Excellent communication, presentation, and stakeholder management skills.

Experience communicating with executive leadership and translating complex issues into clear business messages.

Strong team leadership, coaching, and mentoring skills.

Experience managing vendors, implementation partners, budgets, and cross-functional teams.

Preferred:

Salesforce certifications.

PMP, PgMP, Agile/Scrum, or similar certification.

Experience with Salesforce integrations and broader enterprise transformation programs.