Why this role stands out
You'll thrive in this remote role as a Collector Relations Lead if you're a sports card enthusiast with a passion for building relationships and providing exceptional service, leveraging your sales and customer support experience to empower collectors. This is an exciting opportunity to shape the future of the collectibles market with a rapidly growing company and enjoy the flexibility of a remote work environment.
Quick overview
Job description
About Veriswap
Veriswap is a marketplace for Sports and Pokemon cards, operating within the $10B+ sports card secondary market. We’re focused on creating a new swap economy because we believe the swaps market is 5x larger than the cash sales market for collectibles. Our mission is to empower collectors by enabling them to trade sports cards anytime, anywhere.
We’ve completed over $200M in transactions in just 3 years, with trades as large as $800K on the platform. We serve 120,000 users and the trading card market is at all-time highs, with $900M+ of cards sold in the last month.
Our founding team comes from Columbia (Ex Investment Banking) and Brown (ex-Google Engineering). Together, we are building something truly exciting and are looking for driven individuals to help shape the future of collectibles.
What Success Looks like in 30 days
- Develop a list of high priority accounts to target based on our internal data
- VIP users text you about an issue they have with a trade or an opinion about a card and they hear back within 15 minutes no matter the day or time.
- Veriswap is going to run trade nights every 2 weeks in NYC / LA. You are on site and manage 100% of the process of Veriswap-hosted trade nights from end to end, and high value customers are acquired.
- You acquire big traders at major card shows (National, Fanatics Fest, Dallas, West Coast, Macau, etc), travel is roughly 1x per month to attend card shows, acquire customers, run trade nights, meet big traders.
What Success Looks like in 3 months
- 95% of our top 100 traders by volume do at least 1 trade a month
- We have a repeatable playbook for running trade nights in NYC / LA and and for card show partners. The hobby starts talking about Veriswap trade nights as routine.
What Success Looks like in 6 months
- We have a playbook for this role in Pokemon and you help us fill it
Practical Expectations
- Work in person in NYC (5 days / week) in our WeWork
- Maintain around the clock availability when customers reach out
- Travel 1x per month to card shows and work trade nights 2x per month
What you’ll get from Us
- The opportunity to work directly with the CEO / founding team of a rocketship startup (2x’ing in the last year for the last 3 years)
- Generous Comp: $80k-$100k + generous equity package
- $1000 at home work setup stipend
- $200 / month wellness stipend
- Unlimited vacation policy
- Competitive healthcare benefits, including HSA, for you and your dependent(s)
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