Training and Experience Coordinator

Job Title: Training and Experience Coordinator

Location: Metro Atlanta

Reports To: Director of Experience and Staff Training

FLSA Status: Non-Exempt

Salary: $31.92 - $35.38

Working under the direct supervision of the Director of Training and Patient Experience, the Training Coordinator provides clinical, educational, operational, and administrative support in accordance with PPSE Medical Standards and Guidelines (MS&Gs), organizational policies, and all applicable state and federal regulations. The Training Coordinator supports the development, coordination, and delivery of training and onboarding programs for staff across all operational and clinical areas within the organization, with a focus on non-licensed staff. This role assists with hands-on training, orientation, onboarding, competency development, and ongoing staff education to promote consistency, quality, and operational excellence throughout the health centers.

This role serves as a resource for staff training and development and provides support for major organizational efforts including accreditation activities, service expansions, workflow implementations, and other system-wide initiatives requiring training and staffing support.

QUALIFICATION REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to communicate effectively with multiple audiences.

2. Ability to work independently and as a team member.

3. Ability to prioritize and manage numerous projects simultaneously.

4. Self-motivated, with ability to work with little direct supervision.

5. Excellent written and verbal communication skills.

6. Accuracy and attention to detail are essential.

7. Professional appearance and attitude.

8. Availability to work flexible hours, including weekends and evenings, as required.

9. Ability and willingness to travel within Georgia (GA) and Alabama (AL).

10. Reliable means of transportation for onsite and off-site work.

11. If using a personal vehicle to drive for work purposes, a valid GA driver license and current auto insurance in compliance with the minimum requirements of GA vehicle code are required.

EDUCATION AND/OR EXPERIENCE:

1. High school diploma or equivalent required.

2. Bachelor’s degree or equivalent work experience preferred.

3. One (1) to two (2) years’ experience as a trainer, educator, preceptor, Medical Assistant, Health Center Associate, or similar healthcare operations role required.

4. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and similar software.

5. Experience with electronic health records (EHRs), patient registration, patient intake, insurance verification, patient education, and CLIA-waived laboratory testing preferred.