Technical Delivery Manager - Workday

I'm currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday). This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development.

Working closely with HR, Technology and key business stakeholders, you'll play a pivotal role in ensuring Workday remains stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation.

This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment.

Key Responsibilities Lead the day-to-day operation, support and continuous improvement of the Workday platform<br />Manage and develop a team responsible for Workday delivery, support and administration<br />Oversee incident, request and service management activities, ensuring high levels of performance and user satisfaction<br />Drive the delivery of new functionality, enhancements and platform improvements<br />Provide expert guidance on Workday best practice, configuration, security and governance<br />Monitor tenant health and proactively identify opportunities for optimisation<br />Partner with HR and Technology stakeholders to understand requirements and deliver effective solutions<br />Manage Workday releases, testing activities and change deployments<br />Collaborate with third-party suppliers and internal teams to ensure successful delivery outcomes<br />Champion continuous improvement across processes, systems and service delivery Experience Required Strong experience working with Workday in a lead, manager or platform ownership capacity<br />Good understanding of Workday HCM and related modules<br />Experience managing Workday security, access controls and governance<br />Previous team leadership or people management experience<br />Strong service management and operational support experience<br />Experience delivering system enhancements, upgrades and development roadmaps<br />Knowledge of Agile, Scrum or similar delivery methodologies<br />Excellent communication and stakeholder management skills<br />Strong problem-solving and decision-making abilities<br />A proactive approach to platform health, optimisation and continuous improvement Apply Now