Systems Administrator

Description
We are looking for a senior Systems Administrator to join our client's team in Salt Lake City, Utah on a Contract basis. This role is suited for an experienced Tier 3 infrastructure specialist who excels at resolving high-impact technical challenges across complex environments. The position combines advanced troubleshooting, cross-functional collaboration, and technical leadership to support stable, secure, and high-performing systems.

Responsibilities

Tackle advanced escalations involving servers, networks, cloud services, and enterprise platforms, acting as the highest internal technical resource before external vendors are engaged. Provide hands-on support at client sites when critical infrastructure problems require direct intervention to restore services quickly and effectively. Drive timely closure of Tier 3 service requests and major incidents while maintaining strong accountability for service quality and operational outcomes.

Guide entry-level support staff by sharing expertise, strengthening troubleshooting practices, and helping teams make appropriate escalation decisions. Lead post-incident investigations to identify root causes, document technical findings, and recommend preventive measures that improve long-term reliability. Partner with infrastructure, security, and project stakeholders to plan, deploy, and support sophisticated technology solutions across client environments.

Monitor service performance through documentation platforms, ticketing tools, and reporting dashboards to ensure visibility into trends, response metrics, and support effectiveness. Participate in the on-call rotation and take ownership of urgent after-hours issues, ensuring critical incidents receive prompt and effective resolution. Requirements
5+ years of experience in systems administration or senior infrastructure support, including Tier 3 escalation work. Advanced expertise with Active Directory and Microsoft Windows Server administration in enterprise environments.

Strong hands-on experience with VMware and Microsoft Hyper-V, including clustering, high availability, and virtual infrastructure troubleshooting. Deep knowledge of networking concepts and components such as firewalls, routers, switching, and multi-site connectivity. Demonstrated background in disaster recovery planning, backup technologies, and recovery execution during critical outages. Practical experience with Microsoft Azure, including hybrid infrastructure, identity services, and cloud-based resource administration.

Expert-level administration experience across Microsoft 365 Enterprise services, including Exchange Online, SharePoint, Intune, and security-related tools. Proven ability to perform root cause analysis, mentor technical team members, and communicate complex issues clearly to varied audiences. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

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