Salesforce Product Manager Denver - CO - Colorado

Salesforce Product Management Job Profile

Job Title

Salesforce System Analyst Product Manager

Role Summary

The Salesforce System AnalystProduct manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives.

Key Responsibilities

Business Analysis & Requirements Management

Gather and document business requirements through stakeholder workshops and interviews.

Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows.

Perform gap analysis between current and future-state processes.

Translate business requirements into Salesforce functional specifications.

Salesforce Solution Design

Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports.

Collaborate with Salesforce Administrators, Developers, and Architects on solution design.

Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.

Recommend process improvements and platform optimizations.

Data & Reporting

Develop and maintain reports, dashboards, and KPIs.

Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools.

Ensure data quality, integrity, and governance.

Support data migration, cleansing, and validation activities.

Testing & Deployment

Prepare test scenarios, test cases, and UAT plans.

Coordinate User Acceptance Testing (UAT) with business users.

Validate system changes before production deployment.

Support release management and change management activities.

Stakeholder Management

Work closely with Sales, Marketing, Operations, Customer Service, and IT teams.

Facilitate requirement workshops and JAD sessions.

Provide end-user training and documentation.

Act as a liaison between business and technical teams.

Required Skills

Salesforce Skills

Salesforce Administration

Sales Cloud

Service Cloud

Lightning Experience

Flows & Process Automation

Reporting & Dashboards

Data Loader

Salesforce Security Model

Basic SOQL knowledge

Business Analysis Skills

Requirement Gathering

Process Mapping

Gap Analysis

User Story Creation

UAT Management

AgileScrum Methodologies

Stakeholder Management

Technical Skills

SQL

API Integrations (RESTSOAP)

Data Modeling

Jira Azure DevOps

Visio Lucidchart

Excel & Power BITableau (preferred)

Preferred Certifications

Salesforce Certified Administrator

Salesforce Business Analyst Certification

Salesforce Advanced Administrator

Salesforce Sales Cloud Consultant

Salesforce Service Cloud Consultant

Role Descriptions: Product Manager

Essential Skills: Product Manager

Desirable Skills:

Keyword:

Skills: Product Management

Experience Required: 8-10