Quick overview
Job description
Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working environment.
We are seeking a dedicated and results-driven Shift Leader to join our team in Colorado Springs, United States. As a Shift Leader, you will be responsible for overseeing daily operations during your assigned shift, leading a team of associates, and ensuring that all organizational standards are met. This is a key leadership position that requires strong decision-making abilities, excellent communication skills, and a commitment to motivating your team to achieve operational excellence.
- Supervise and lead shift team members, providing clear direction and support to ensure productivity and quality standards
- Organize and manage shift schedules, ensuring adequate staffing levels and coverage for all operational needs
- Monitor team performance and provide constructive feedback to drive continuous improvement and professional development
- Enforce company policies, safety protocols, and compliance requirements throughout the shift
- Analyze operational metrics and identify areas for improvement to enhance efficiency and reduce costs
- Respond promptly to operational challenges and make decisive decisions to resolve issues
- Communicate effectively with management regarding shift performance, staffing concerns, and operational updates
- Train and onboard new team members, ensuring they understand procedures and expectations
- Maintain accurate records and documentation related to shift activities and team performance
- Foster a positive and collaborative work environment that motivates team members to perform at their best
- Proven experience in a supervisory or leadership role, preferably as a shift leader or operations manager
- Strong organizational and time management skills with the ability to prioritize multiple tasks
- Excellent interpersonal and communication skills, both written and verbal
- Demonstrated ability to motivate and develop team members
- Problem-solving skills with the capacity to make sound decisions under pressure
- Knowledge of safety regulations and compliance standards relevant to the industry
- Proficiency in using scheduling software and basic computer applications
- Ability to work flexible shifts, including evenings, nights, and weekends as required
- Strong attention to detail and commitment to maintaining quality standards
- Preferred: Experience with inventory management or resource allocation
- Preferred: Background in conflict resolution and employee relations
- Preferred: Experience with performance management systems and employee evaluations
Get paid to grow and learn through our Management development program where you learn everything from managing a business to reading and understanding Profit & Loss statements.
Starting out is Colorado Minimum Wage at $15.16hr. Pay scale once shift leading is 16-19hr. Shift leads bonus $50-$100 a month. When moving into an Assistant Manager position, You receive profit sharing.
There is plenty of opportunity to learn and grow within our company all the way from driver to franchisee!
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