Payments & Upsell Revenue Enablement Manager

At Weave, we empower small businesses nationwide to unify, modernise, and personalise every customer interaction. As our Payments & Upsell Revenue Enablement Manager, you will be the driving force behind how our revenue teams learn, communicate, and deliver value across our fastest-growing product lines. In this role, you will diagnose skill and behaviour gaps, design interactive training programs, and partner directly with cross-functional leadership to turn product knowledge into measurable revenue growth. If you are an inspiring communicator who loves solving complex problems and helping others succeed in a collaborative, fast-paced environment, you will thrive on our team.

• This position will be hybrid in the Lehi, UT office 3 days a week.

• This role reports to: Director of Revenue Enablement

What You Will Own

• Communicate and coordinate with leadership to proactively identify mindset, skill set, and toolset challenges and the metrics associated with our payments and upsell products and services.

• Conduct live training and presentations for individuals and in large groups.

• Develop and deliver training programs to onboard and upskill the revenue team, focusing on product knowledge, customer retention, sales, and customer experience.

• Create impactful content, including presentations, case studies, product demos, process documentation, and more to support customer-facing teams.

• Collaborate with Product, Marketing, Onboarding, Sales Operations, sales leadership and customer success teams to align efforts, improve customer sales and retention, and refine enablement initiatives.

• Analyze payments products and services performance to proactively identify gaps, implement data-driven improvements, and ensure quality in customer interactions.

• Stay informed on industry trends, competitors, and customer needs to shape effective revenue team enablement strategies.

What You Will Need to Accomplish the Job

• 2+ years of experience in revenue enablement (sales, CX)

• 2+ years of training in group settings

• Bachelor's degree or equivalent work experience

• Background in payments products and services

• Experience in building certification programs

• Experience working with cross-functional teams and driving adoption of new tools and processes

• Proficient project management skills

• Proficient in google/microsoft suite (Slides, Sheets, Forms, Docs, etc)

What Will Make Us Love You

• PMP certification

• Sales experience

• Proactive and adaptive mindset

• Skills in Seismic or other LMS/content management platforms

• Salesforce proficiency

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.