Quick Overview
Job Description
Title: OT/Scada/ ICS/ Industrial Network Engineer
Location: Denton TX (3 days Onsite a week)
F2F/in-person Interview
Position Summary
This position is part of a team that supports and maintains the Operational Technology systems located at our gas plants and compressor stations. This position will have a level of responsibility for all Midstream facilities and will require travel between sites regularly. The position will have primary responsibility for all Operational Technology systems and network topology. Functioning as the primary point of contact for Operational Technology, this position will work closely with Facilities Operational personnel, Project Managers, OT NOC (OTRC), and Corporate IT staff to maintain the expected reliability of OT systems. Operations Specialists are aligned to the district they support, and we are currently in need of an OT Specialist to cover our Southern Oklahoma and East Texas region.
Key Responsibilities
- Conducts regular monitoring of infrastructure components and systems to identify performance issues or anomalies.
- Collaborates with senior engineers to implement performance tuning strategies and optimize system resources for better efficiency in a region.
- Documents support requests, resolutions, and troubleshooting steps. Provides technical support to users, troubleshoots and resolves complex hardware and software issues and escalates to senior engineers or vendor as needed in a region.
- Assists in testing disaster/system recovery and provides input to updates and engages with onsite personnel to understand new requirements.
- Contributes to the design and configuration of hardware and software systems, considering scalability, performance, and security aspects. Builds and deploys infrastructure components, ensuring proper configuration and integration.
- Actively participates in knowledge sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing across geographic regions.
Education and Experience
- Bachelor's Degree in Information Technology, related field or equivalent experience.
- 2+ years of relevant experience required.
Skills
- Business Process Improvements – The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance, quality and speed of processes - including identifying and evaluating process automation opportunities.
- IT Infrastructure Management – Planning, design, delivery and control of information technology infrastructure.
- IT Security Management – The process, tools, and methodologies applied for the protection of information and information systems against unauthorized access or modification of information.
- Network Administration – Organizing, installing, and supporting the organization's computer systems, including local area networks LANs, wide area networks (WANs), network segments, intranets, and other data communication systems.
- Network Installations – (Organizing, installing, and supporting the organization's computer systems, including local area networks LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
- Performance Monitoring – The process of measuring the performance of a system in real time in order to determine problems and identify other factors that may cause problems in the future.
- Service Delivery Management – The manner in which an organization provides users access to IT services, which include applications, data storage and other business resources.
- System Administration – Performs a variety of functions including user management, system monitoring, system configuration, performance tuning, backup and recovery, and access control.
- System Testing – The process of testing conducted on a complete integrated system to evaluate the system's compliance with its specified requirements.
- Systems Integration – The process of linking together various IT systems, services and/or software to enable all of them to work functionally together.
- Troubleshooting – The act or process of discovering and resolving problems, disputes, or mechanical issues through a systematic, usually iterative, approach.
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