Why This Role Stands Out
Lead a dedicated team of service technicians at a highly reputable company, where you'll gain valuable leadership experience and contribute to exceptional customer service. If you excel in a hands-on environment, possess strong technical aptitude, and enjoy guiding others, this is a fantastic opportunity to advance your career. Apply now to join a leading expert in vehicle glass repair and replacement!
Quick Overview
Job Description
Teamleitung (m/w/d) Service Monteure | Nördlingen, Germany | On-site
We are hiring for a leading national expert in vehicle glass repair and replacement, renowned for our commitment to safety, reliability, and the highest quality standards across Germany. With a vast network of service centers and mobile units, we are dedicated to making a difference through exceptional service. This is an opportunity to lead a team and ensure operational excellence.
The Role
- Lead a team of service technicians responsible for vehicle glass repair and replacement, including ADAS calibration.
- Take on the responsibility of a "Betriebsleiter (HWK)" (Operations Manager), overseeing technical-operational aspects and upholding company standards.
- Provide excellent customer service from initial contact to vehicle handover, ensuring client satisfaction.
- Manage invoicing, customer funds, and the scheduling and processing of incoming orders.
- Conduct quality assurance measures, manage inventory, and ensure adherence to audit standards.
What You'll Need
- Completed vocational training in a craft trade, with a preference for experience as an automotive mechatronics technician, mechanic, or bodywork specialist.
- Willingness to undergo a proficiency test or already possess "Betriebsleiter (HWK)" qualification.
- A valid driver's license (Class B) and proficient PC skills.
- Strong customer focus, service orientation, and excellent communication abilities.
- Ability to work independently, collaborate effectively within a team, and maintain trust.
- Good command of the German language.
What's On Offer
- Competitive starting salary for qualified technicians, plus additional allowances for operational leadership.
- Generous annual vacation and Christmas bonuses (paid as holiday and Christmas money).
- Comprehensive benefits package including company car or e-bike leasing options, and contributions to occupational pension schemes.
- Opportunities for professional development and career advancement within the company.
Apply via Haystack today!
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