Medical Assistant – Residential Client Care

The dream of Hopewell Center began in the early 1950's when a group of parents sought services for their children and founded Peter Pan Preschool. The group incorporated in 1966 and officially adopted the name Hopewell Center in May 1983.

As a private, not-for-profit agency, Hopewell has experienced rapid growth in services, personnel, and persons served. While originally focusing exclusively on persons with disabilities, Hopewell has expanded its services to families with infants and toddlers that are 'at-risk' due to developmental or socio-economic factors.

Hopewell now has an array of facility and community-based opportunities, including family services, children's services, employment services, and residential services. Today, nearly 200 caring professionals provide person-centered services to over 450 individuals a year.

The Medical Assistant supports the operation of the Residential Group Home department by prioritizing and coordinating client medical appointments, transporting and accompanying clients to appointments, providing direct care as needed, participating in the on-call rotation, liaising with the Residential Nurse and healthcare providers, and maintaining accurate documentation and filing of appointment records.

This position does not require a Medical Assistant certification.

DUTIES:

• Facilitate interagency communication, including collaboration with Day Rehabilitation Services, to ensure client needs are met.
• Perform clerical duties such as typing, filing, and completing forms as needed.
• Prioritize, coordinate, and schedule client medical appointments based on urgency and client needs; routinely transport and accompany clients to appointments and other necessary locations.
• Provide direct care and support to clients as assigned or needed, including assistance with daily living activities, health and safety needs, and implementation of individual support plans.
• Participate in the Residential Services on-call rotation and respond to calls, urgent needs, and emergencies in accordance with agency procedures.
• Administer client medications as required.
• Maintain both manual and electronic filing systems.
• Collaborate with the Residential Nurse to ensure appointments and health needs comply with ICF/IDD regulations.
• Prepare and document appointment details, ensuring proper follow-up on health care needs in coordination with the Residential Nurse.
• Perform additional duties as assigned to support the agency and the well-being of residents/clients.

• Must possess a high school diploma or equivalent.
• Medical, healthcare, or direct care experience with individuals with intellectual and developmental disabilities is preferred.
• Medical Assistant certification is not required.
• Knowledge of medications, their side effects, and proper administration, with the ability to document usage accurately and complete medication administration certification.
• Basic understanding of ICF/ID facility regulations as mandated by the State Board of Health.
• Familiarity with resident programming to meet the needs of individuals served.
• Understanding of behavioral management techniques and ability to assess intervention needs when issues arise.
• Knowledge of Individual Program Plans (IPPs).
• Basic bookkeeping skills with the ability to review and reconcile resident accounts and financial records.
• Effective communication skills with superiors, subordinates, Center personnel, residents, government officials, and the public, along with the ability to support residents in promoting their independence.
• Competency in basic computer skills, including the use of relevant software and web-based services.
• Ability to follow organizational policies, maintain confidentiality, and uphold professional standards.
• Possession of a valid driver's license with a safe driving record.

All your information will be kept confidential according to EEO guidelines.