Quick Overview
Job Description
US Foods is seeking a Senior Account Manager to drive growth and deepen relationships with high-value foodservice customers in our wholesale distribution network. In this senior sales role, you will own a portfolio of key restaurant, healthcare, and hospitality accounts, developing strategic account plans that expand sales, improve margin, and optimize product mix. You'll leverage US Foods' broad portfolio, logistics capabilities, and culinary expertise to deliver solutions that help customers win. Working in a fast-paced, performance-driven culture, you will analyze sales data, forecast demand, and partner closely with operations and supply chain to ensure reliable service. You will lead customer business reviews, negotiate pricing and contracts, and identify new opportunities within your territory, while modeling US Foods' values of integrity, accountability, and collaboration and mentoring less-experienced team members.
Responsibilities
- Develop and execute strategic account plans to grow sales, margin, and product mix across assigned foodservice customers.
- Serve as primary point of contact for key restaurant, healthcare, and hospitality accounts, ensuring high customer satisfaction and retention.
- Analyze sales data, trends, and profitability to identify growth opportunities and mitigate risk.
- Collaborate with operations, supply chain, and culinary teams to ensure accurate forecasting, product availability, and on-time delivery.
- Lead business reviews with customers, presenting performance metrics, insights, and recommendations.
- Negotiate pricing, contracts, and program agreements within company guidelines.
- Prospect and onboard new high-potential accounts within the territory or segment.
- Provide category and menu insights leveraging US Foods' culinary and product portfolio.
- Ensure all activities meet safety, compliance, and food handling standards.
- Mentor junior sales or account team members and support continuous improvement initiatives.
Required Skills
- Strategic account management
- B2
- B foodservice or distribution sales
- Contract and pricing negotiation
- Sales forecasting and pipeline management
- CRM and sales analytics tools (e.g., Salesforce)
- Data analysis and margin management
- Territory and relationship management
- Presentation and business review delivery
- Knowledge of foodservice products and categories
- Cross-functional collaboration with operations and supply chain
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