Academic Advisor, Arts and Sciences

Job Summary
The College of Arts & Sciences Advisement Office seeks a dedicated Academic Advisor to support our student population. As an Academic Advisor, you will play a pivotal role in guiding students along their academic journey and helping them achieve their goals.

You will be responsible for providing comprehensive academic advisement and developing graduation plans with students. You will monitor student progress, identify at-risk students, and proactively support them through their degree pursuit. You will also serve as a mentor, providing interpersonal counseling on academic and career matters.

In addition to advising, you will develop services and programs to foster student success. You will look for opportunities to empower students and help them elevate their abilities. You will work to resolve any administrative issues students face and refer them to additional campus support services as needed.

This is an excellent chance to directly impact the lives of our students. As an Academic Advisor, you will engage with students, understand their needs, and help them develop their full potential. If you have a passion for student support, advising, and making a difference in students’ educational experiences, we want to hear from you.

Knowledge, Skills, and Abilities

• Uses excellent listening and communication skills in fostering student growth.
• Empowers students in making educated academic decisions.
• Treats students, staff, and faculty with respect.
• Presents information with flexibility, adapting to others’ personal styles of learning.
• Effectively plans academic advisement programs.
• Provides comprehensive proactive advisement, including course selection and schedule preparation, and development of graduation plans.
• Assesses strengths and weaknesses, providing encouragement or redirection of major choices and alternatives.
• Assists students in understanding all graduation requirements.
• Assists students in developing short and long-term educational and career goals
• Assists students in promoting self-awareness in the context of career decision making.
• Assists by encouraging and instructing students in the use of resources in the Career Exploration Center and University Career Services.
• Assists students by using appropriate tools to monitor and document all student contacts and progress.
• Assists student retention by identifying and reaching out to students who may be identified as at risk.
• Conducts initial orientation appointments with new students each academic year.
• Establishes and maintains communication with university faculty and staff to make appropriate referrals for students needing information and assistance.
• Attends regional/national advisor conferences, workshops, information symposia and webinars as a representative of ETSU and provides supervision for student participation when necessary.

Required Qualifications

• Bachelor’s degree.
• One (1) year of experience working with students in higher education.

Preferred Qualifications

• Master’s degree and two (2) years of experience working with students in a higher education setting as a full-time employee or graduate assistant experience.
• Experience in mentorship, career, and academic counseling.

Compensation & Benefits

• Job Family – Student Services Professional 1
• Market Range: 6 (Salary Schedules)
• For information on benefits please visit www.etsu.edu/human-resources/benefits/.

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment contingent on a satisfactory background check.

ETSU is an equal opportunity employer.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.