Cisco Network Technician

Knowledge, Skills, and Abilities:

Installing and configuring large scale Edge Network equipment to include Fortinet Fortigate firewalls, Cisco Catalyst 3650 and 9000 series switches, Cisco 1111 and 9000 series routers, Cisco APs and Wireless Controllers.

Implementing disaster recovery plans

Knowledge of information technology theory, principles, and practices in Edge routing/switching.

Working knowledge of computer hardware, software, local and wide area network systems.

Knowledge of client/server network protocols and Internet/Intranet applications.

Knowledge of troubleshooting data networks and troubleshooting tools.

Skill in delivering responsive, quality customer service.

Ability to write clear and concise documentation of systems and procedures.

Ability to communicate with vendors and other stakeholders

Ability to successfully coordinate multiple projects across an enterprise network.

Ability to read, understand and apply information from technical manuals

Drivers License

List of Job Duties

Installation of Edge Networking devices across the State of Nebraska.

Provide technical support at an intermediate level for installation, operation, trouble shooting, and repair of edge network hardware.

Coordinate multiple networking projects across multiple agencies at any given time. Installs and decommissions included.

Evaluate network systems and determine the need for patches, upgrades, and analyze future technical needs.

Develop and maintain procedures and processes, create documentation, and assist clients and other information technology employees.

Work efficiently with a team of network engineers

Standard daytime hours from 8:00 AM to 5:00 PM but can expect after-hours and over-night stays may be required

Required:

Intermediate knowledge of information technology theory, principles, and practices

Working knowledge of enterprise network devices is also preferred.

Network certifications are desired