Internal sales Representative

Internal Sales Representative Permanent Contract to Start ASAP

Location: Sutton Coldfield (B76)

Salary: £32,000pa - £35,000pa (DOE) plus generous commision

Hours of Work: 40hrs per week (8.30am 5.00pm Mon Fri)

Main role and responsibilities

You will be required to promote and sell all products that the company has to offer the Aerospace Market (Aluminum Products, Titanium products, Steel Products, Other metals on offer).

Essential Must have sales / business development experience working within metal / aerospace distribution or similar

Key Performance Indicators

Developss, tracks and maintains customer base in assigned territory

Completes and maintains all customer records

Cold calls new accounts (prospect log)

Reactivates dormant accounts

Makes Changes or updates to account information in StelPlan

Executes Monthly Territory Reviews

Provide Best-In-Class customer service

Provide timely response to customer requests for status of their orders

Provide prompt quote response to customers

Return phone calls / messages timely

Provide technical data to customers upon request

Provide a timely response to request for missing paperwork, TR's/BOL/Invoices etc.

Interface with customers in assigned territories

Maintain contact with all customers in territory via Visits, phone, e-mail etc.

Visit customers in assigned territories via scheduled meetings, aligned with Sales Manager

Generate profitable revenue through order closing / order taking

Make best effort basis to resolve customer related problems, issues and challenges

Process customer orders (When required)

Enter orders into StelPlan

Execute Buy Req, Process Req, or Transfer Req where appropriate

Process and acknowledge customer P.O. Acknowledgement

Update quotation log, and all other correspondence relative to customer RFQ's / Orders and Quotations

Provide feedback to Management and Administrative Departments

Communicate, via e-mail, information regarding competitor activity such as pricing, material availability and lead-times

Communicates "holes in inventory" to Sales Management and Purchasing when required

Provides any pertinent feedback within monthly Territory Reviews

Communicates relevant feedback from customer base and pertinent information from "Customer's Customer"

Communicates fiscal-health feedback from any customer, or about any customer, within your territory or otherwise

Submit high level Visit Reports to sales manager

Assist in maintaining A/R integrity with all customers in assigned territory

Execute Credit and RA forms

Resolve sales related credit issues with customer

Resolve account issues resulting in the account being on Daily Credit Hold List

Obtain financial information when requested

Regular chasing of account debts and communicate with accounts

Review and be aware of account status, dates, and A/R balances

Maintain open communication with customer on A/R issues

Execute Management strategy for sales development

Solicit and respond to customer quotations for various new product initiatives

Provide feedback to Sales Management and Administrative departments on new product lines

Promote new product lines with current and prospective account base

Timely responsiveness to action related e-mails

Respond to Sales Management on questions or projects that are assigned

Respond to any department question regarding orders or other issues directly related to your business

Participates in departmental and/or other company meetings

Prepare an item of "Industry Scoop" for Sales Meetings

Attend each Sales Meeting as scheduled

Make presentations to team / group when assigned

Actively participates

Make constructive suggestions to improve meetings

To Apply: Please call us on (phone number removed) for more information

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will receive a response. All candidates unsuccessful at the interview stage are provided with thorough feedback.