Systems Analyst

RESPONSIBILITIES

Kforce has a client in NYC that is seeking a Systems Analyst.

Responsibilities

• Build, maintain, and continuously evolve a comprehensive inventory of AI user personas across business, analytics, and engineering communities
• Identify key user objectives, pain points, workflows, and success measures for each persona group
• Partner with stakeholders to validate persona requirements and ensure ongoing alignment with organizational priorities
• Document persona-specific capabilities, access needs, and enablement requirements
• Translate persona needs into actionable product requirements, features, and backlog items
• Create and maintain user stories, acceptance criteria, and workflow documentation
• Prioritize requests across multiple stakeholder groups while balancing platform scalability and business impact
• Facilitate discussions between teams to resolve competing priorities and define clear implementation paths
• Partner with engineering teams throughout the development lifecycle to ensure successful delivery
• Assess user workflows and determine when a business process warrants creation of a reusable AI skill, agent, automation, or shared capability
• Evaluate opportunities for standardization and reuse across departments
• Identify common patterns across teams that can be transformed into scalable platform solutions
• Contribute to governance and best practices for AI skill development and lifecycle management
• Act as the primary liaison between business users, product teams, and engineering organizations
• Facilitate requirements gathering sessions, workshops, and feedback reviews
• Build consensus across cross-functional stakeholders and drive alignment on priorities
• Communicate roadmap updates, feature requirements, and adoption opportunities

REQUIREMENTS:

• 1-3 years of experience in Product Management, Business Analysis, Product Operations, Digital Transformation, AI Enablement, or a related field
• Experience gathering business requirements and translating them into user stories and acceptance criteria
• Strong communication and stakeholder management skills
• Ability to work across technical and non-technical teams
• Analytical mindset with the ability to evaluate complex workflows and business processes
• Familiarity with Agile methodologies, backlog management, and product delivery processes

Preferred:

• Exposure to Generative AI, Copilot, AI agents, automation platforms, or machine learning products
• Experience working with engineering, data, or analytics teams
• Familiarity with Azure AI, Microsoft Copilot, Power Platform, or similar enterprise AI ecosystems
• Understanding of identity, access management, and governance concepts
• Experience using tools such as Jira, Azure DevOps, Confluence, or equivalent product management platforms

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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