Apache Airflow Support Consultant - Fully Remote !!

Role: Apache Airflow Support Consultant

Location: USA (Fully Remote)

Visa: USC/H1B

Duration: 6+ months

Must-have qualifications

•       4+ years hands-on with Apache Airflow in production (not just “used it in a pipeline”) — scheduler, executors, DAG lifecycle, backfills

•       Strong troubleshooting of Airflow failures: restart loops, scheduler lag, task queue issues, executor problems, dependency conflicts

•       AWS production experience, specifically ECS on EC2 (containerized Airflow) — sizing, deployment, networking

•       Security hardening: RBAC, secrets backends, TLS, and reducing Airflow’s provider surface / CVE footprint — this is FedPoint’s core pain, so weight it heavily

•       Comfortable with CVE triage and vulnerability justification — assessing exploitability, documenting findings for compliance review

•       Python proficiency (Airflow is Python-native; needed to read/debug DAGs and providers)

•       Docker/containerization fundamentals

•       Strong written communication — client-facing support with SLA-bound response/resolution

Strongly preferred

•       Experience supporting federal / government contractor environments; familiarity with FISMA/NIST 800-53/800-171 concepts (support context, not as a certifier)

•       Kubernetes (some clients run Airflow there even if FedPoint is ECS)

•       CI/CD, infrastructure-as-code (Terraform/CloudFormation)

•       Prior SLA-based support or managed-services experience (vs. pure engineering) — knows what “2-hour response” discipline actually means

•       Monitoring: CloudWatch, Prometheus, Grafana

Soft requirements that matter for support (not engineering)

•       Calm under production-incident pressure; good bedside manner with a stressed client

•       Documentation discipline — runbooks, justification write-ups, ticket hygiene

•       Able to work a defined coverage window reliably (federal clients notice SLA misses)