Director, Salesforce CRM Platform

Location: Newport News,Virginia
Expected Start Date: Nov 16, 2026
Salary: $130,000 - $205,000
Your next Salesforce leadership move: Own the platform. Lead the team. Shape what comes next.
We're hiring a Director, Salesforce CRM Platform to lead an established team and guide a growing Salesforce ecosystem through its next phase of innovation.
This newly created role offers the opportunity to combine technical architecture, people leadership, and business strategy-turning Salesforce capabilities into better customer experiences and measurable business results.
Basics of the role

• Location: Newport News, VA
• Hybrid Role - 3 days a week on-site
• Open to candidates nationwide who are committed to relocating; relocation assistance may be considered individually.
• Full-Time Direct Hire Role
• Salaried Role

What you'll lead:

• A team of 10 Salesforce professionals, including administrators, developers, architects, and consultants.
• Platform strategy, architecture, governance, release management, and operational reliability.
• Expansion across Financial Services Cloud, Marketing Cloud, Data 360/Data Cloud, and Agentforce.
• Personalization, SMS messaging, sales enablement, and connected experiences across channels.
• MuleSoft and API integrations connecting Salesforce with core banking and enterprise systems.
• Efforts to simplify customization, reduce technical debt, and maximize platform investment.
• Salesforce vendor relationships, licensing, utilization, and ecosystem partnerships.

What you'll bring:

• 8+ years of Salesforce experience, including 3+ years leading Salesforce administration and development teams.
• Recent technical ownership and the architecture depth to evaluate designs, challenge complexity, and recommend practical solutions.
• Experience owning an enterprise Salesforce environment across multiple clouds.
• Strong knowledge of integrations, platform governance, environment strategy, and release management.
• Experience managing Salesforce vendors, licensing, and third-party applications.
• Salesforce Administrator certification required; architect certifications preferred.
• A collaborative leadership style and the ability to translate business goals into achievable technical plans.

Preferred Qualifications

• Experience with Financial Services Cloud, Marketing Cloud Engagement and Personalization, Data Cloud/Data 360, and Agentforce will stand out.
• Banking, credit union, or financial services experience is a plus.

Current Salesforce Managers and Senior Managers ready for a director opportunity are encouraged to apply. Technical credibility, team development, and demonstrated business impact matter.
Interested in leading the next chapter of an expanding Salesforce platform? Apply Now!
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