Why this role stands out
As a Seasonal Key Holder at The Normal Brand, you'll contribute to a fun and engaging retail experience at a rapidly growing apparel company, developing valuable leadership and sales skills. This role is ideal for a hard-working, goal-oriented individual with a passion for customer service and a desire to learn and grow within the fashion industry. You'll be a key part of a positive team environment, so we encourage you to apply!
Quick overview
Job description
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Kansas City is located on the Plaza and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.
Responsibilities
- “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
- Inspire and lead team to deliver an excellent customer experience and revenue
- Facilitate retail sales and suggestive sell to maximize revenue
- Encourage suggestive selling to maximize revenue
- Monitor sell through on sales floor and replenish as needed
- Maintain a clean store and merchandise to Normal standards
- Educate and train team on product knowledge
- Support Assistant Store Manager and Store Manager on initiatives
- Promote a safe and clean environment for customers and staff
- Embrace an environment that is respectful in communication
- Responsible for securing store
- Eager to learn through feedback and solve problems in a fast-paced environment
- Hard working, team player, and goal oriented
- People person - approachable, friendly
- Team player, goal oriented, and positive
- Inventory integrity
- Ability to adapt quickly to new systems and processes
- Flexible availability, nights, weekends and holidays
- 20-30 hours a week to maintain part-time status, up to 40 hours during peak business
What will make you stand out
- 2+ years of retail management experience
- Fashion/apparel industry experience
- Passion for making people happy
- Proficiency with Shopify and Shopify POS
- Strong integrity
- Excellent fashion sense
- Self- awareness
- Humble, Hungry, and Smart
- Paid hourly and bi-weekly
- Full time eligible for 401k and health benefits
- Bonus opportunities
- Employee Discount
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