Workplace Services Coordinator (onsite)

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career. Join the change. Electrify your future.

About the role

The Workplace Services team is seeking a proactive and people-focused Workplace Services Coordinator to support both the team and the Workplace Services Manager in delivering an exceptional workplace experience. In this hands-on role, you will play a key part in the day-to-day operations of our Melbourne office, providing coaching, training, and guidance to team members while ensuring the workplace runs smoothly and efficiently. You will also collaborate closely with and provide support to the Property & Security Services team as required. This is an onsite position, and you will be required to work from our Melbourne office five days per week.

What you'll be doing:

• Support the Workplace Services Manager with the day-to-day operations of the Workplace Services team.
• Deploy training to new Workplace Services Representatives including coaching and support.
• Leadership, support and oversight of Workplace Services Representatives.
• Act as first point of escalation within the Melbourne-based Workplace Services team.
• Deal promptly and comprehensively with all inquiries and correspondence, prioritising where necessary, personally dealing with them or referring them as appropriate.
• Work proactively to identify gaps and deliver high quality solutions and improvements of internal processes.
• Work proactively to support AGL's remote corporate sites as required.

What you'll bring:

• Good PC skills, especially Microsoft Suite.
• Strong written and verbal communications skills.
• Excellent interpersonal skills with the ability to develop strong relationships with a diverse range of people.
• The ability to work autonomously and as part of a team and effectively manage time and prioritise workload.

Benefits

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL's share purchase plan and insurance deals.
• Benefits may change over time and vary based on role type and location

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community.

AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose.

To learn more visit:

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team.

Candidates submitted by an agency without approval will not be considered by AGL.

Location Docklands VIC 3008

Job Family Group Administration - Support - Service

At AGL, we believe energy makes life better. That's why we're passionate about powering the way Australians live, move and work. Like you, we believe that the world is going through extraordinary challenges. We don't shy away from the tough questions and we consider the answers carefully. We work in partnership with our customers and communities, and take action to shape a better future for all. As life changes, we join the change, constantly evolving over more than 188 years. Today we bring all that know-how to transform how Australians produce, share and consume energy. We're investing in new ideas, partnerships and infrastructure - renewing and expanding our portfolio of sources and products to help make them more sustainable, reliable, affordable and useful. We'll continue to innovate in energy and other essential services to enhance the way Australians live, and to help preserve the world around us for future generations.