Sales BDC Representative

Job Description

Pugmire Ford of Carrollton is seeking a motivated and enthusiastic Sales BDC Representative to join our team. As a Sales BDC Representative, you will be the first point of contact for our customers, providing exceptional service and helping to drive sales by generating appointments and maintaining positive customer relationships.

Responsibilities

Respond to internet leads and inquiries promptly and professionally
Handle all sales inbound phone calls
Schedule appointments for customers to meet with our sales team
Follow up with customers to ensure their satisfaction and address any questions or concerns
Maintain accurate and up-to-date records of customer interactions and appointments
Work closely with the sales team to achieve monthly sales goals
Utilize CRM tools to manage and track customer interactions
Provide excellent customer service and maintain a positive attitude
Requirements:
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work weekends and flexible hours as needed
Experience in a customer service or sales role preferred
Proficiency with CRM tools and basic computer skills
Positive attitude and willingness to learn
Benefits:
Competitive hourly pay with bonus opportunities
Comprehensive training and ongoing support
Opportunity for growth and advancement within the company
Friendly and supportive work environment
If you are passionate about providing excellent customer service and looking for an opportunity to grow your career in the automotive industry, we encourage you to apply.

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift (Full Time - 40 hrs per week)
Day shift
Evening shift
Monday to Saturday (one weekday off day)
Closed Sundays
Supplemental Pay:
Bonus opportunities
Monthly bonus
Performance bonus
Experience:

• BDC Experience Preferred

Work Location: In person