Quick Overview
Job Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Senior Product Manager to join our team. This is a hybrid role, reporting to the Senior Director WW Field PM in the Data Security Product Organization department.
As a key member of the Data Security Product Organization, you will focus on growing and sustaining core business revenue across the APJ region, with a special emphasis on our AI-powered data security product lines.
You will partner closely with Product Management and Sales leadership to drive field engagements and provide technical and commercial expertise to Sales Engineers and Account Executives throughout the customer lifecycle. Additionally, you will play a critical role in shaping platform evolution by translating real-world customer feedback from the field to solve emerging AI and data security challenges.
What you’ll do (Role Expectations)
- Drive the sales strategy and execution for the Data Security product suite specifically for our APJ customer base, assisting with opportunities to demonstrate technical superiority and business value
- Partner with Product Management leadership to translate field insights into product strategy & roadmap by leading competitive analysis, win/loss reviews, customer commitment tracking, pricing planning, and pipeline and churn analysis across the DLP, DSPM, and AI portfolio
- Enable and educate the broader Zscaler field team to effectively position and sell Data Security solutions within their accounts
- Work with support leadership to provide timely assistance to large customers in event of escalations and deployment of Zscaler services
- Provide clear, concise, and data-driven updates on deal status, pipeline health, business performance, and key risks to Sales and Product leadership, enabling informed decision-making
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- Proven professional experience in a technical, customer-facing role such as a Sales Engineer, Solution Architect, or Product Manager
- Deep expertise in Data Security technologies like Cloud DLP, Inline DLP, CASB, Email/Endpoint DLP, DSPM, AISPM, SSPM, and securing AI agents
- Deep understanding of SWG, ZTNA, proxies, firewalls, VPN, Secure Browser, and authentication/identity protocols such as SAML and SCIM
- Subject matter expertise in infrastructure deployment within a major public cloud environment (AWS, Azure, or GCP), with the ability to thrive in a fast-paced setting using modern project management tools to track engagement and activity
What Will Make You Stand Out (Preferred Qualifications)
- Proven track record of designing, scaling, or securing Generative AI infrastructure and cloud security platforms, with hands-on experience in automated Data Security Posture Management (DSPM), AI-driven data detection, and AI runtime protection
- Comprehensive understanding of core Internet and network protocols (including TCP, UDP, HTTP/S, DNS, SSL/TLS) and modern network traffic architectures
- Exceptional communication skills combined with strategic insight into how enterprise customers leverage digital transformation, automation, and evolving data integration patterns to drive measurable business outcomes
#LI-Hybrid
#LI-KM8
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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