Managing Head of Retail Sales

Sales Manager
Kia of West Nyack is seeking a results-driven automotive retail leader to lead, coach, and develop a high-performing sales team. The ideal candidate has a demonstrated ability to increase sales performance, structure profitable and customer-focused deals, and maintain high standards for customer satisfaction and operational execution. This position is well suited for a hands-on leader who thrives in a fast-paced used car dealership environment, holds the team accountable, and knows how to turn sales goals into consistent results.

Lead, coach, motivate, and develop the dealership’s sales team. Conduct daily sales meetings, individual coaching sessions, and performance discussions. Establish clear performance expectations and hold the team accountable for results. Oversee the complete sales process, from initial customer contact through vehicle delivery. Review and structure profitable, customer-focused deals. Monitor CRM activity, lead response, appointment-setting, follow-up, and closing performance. Partner with dealership leadership to achieve monthly sales volume, gross profit, and customer satisfaction goals.

Oversee inventory presentation, merchandising, and vehicle-aging strategies. Recruit, onboard, train, and retain high-performing sales professionals. Ensure compliance with dealership policies and applicable federal and New Jersey automotive sales requirements. At least five years of automotive retail management experience. Demonstrated success as an automotive Sales Manager. Kia or Hyundai dealership experience preferred. Proven ability to lead a sales team and improve individual and department performance.

Strong knowledge of deal structure, lender relationships, dealership operations, and regulatory compliance. Experience with CDK or a comparable dealership management system. Valid driver’s license and a driving record that meets the dealership’s insurance and vehicle-use requirements. Availability to work a dealership schedule, including evenings and weekends as required. Additional performance-based bonus opportunity
Actual compensation will depend on qualifications, experience, and performance.

Medical, dental, and vision insurance
~Paid vacation and holidays
~ Manufacturer training and ongoing professional development
~ Career advancement opportunities within an established automotive group