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Technical Product Analyst (Remote)

Tandym TechUnited States🇺🇸United StatesPosted 20 Jul 2026

Why This Role Stands Out

This fully remote Technical Product Analyst role offers a fantastic opportunity to deepen your expertise in ServiceNow CMDB and CSDM within a reputable financial services organization. If you thrive on analyzing complex data, collaborating with stakeholders, and driving impactful platform enhancements, this position is perfect for you. Don't miss out on this chance to grow your career and contribute to critical enterprise initiatives.

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description




Technical Product Analyst


A financial services organization is seeking a Technical Product Analyst for a fully remote role supporting enterprise ServiceNow initiatives. This position focuses on Configuration Management Database (CMDB), Common Service Data Model (CSDM), data governance, and the management of Configuration Item relationships.


About the Opportunity:




  • Schedule: Monday to Friday




  • Hours: Standard business




  • Setting: Remote




Responsibilities:




  • Partner with business and technical stakeholders to gather, analyze, and document requirements




  • Support ServiceNow CMDB initiatives by maintaining Configuration Items and related relationships




  • Apply CSDM standards across business applications, service instances, technology services, and business capabilities




  • Support ServiceNow data ingestion, integration, and governance efforts




  • Collaborate with cross-functional teams on platform enhancements, reporting, metrics, and remediation of data quality issues




Qualifications:




  • 5+ years of experience in a Technical Product Analyst, Business Systems Analyst, ServiceNow Analyst, or related role




  • Strong knowledge of the ServiceNow platform, including CMDB




  • Strong understanding of Configuration Items and CI relationships




  • Experience with Common Service Data Model concepts, including business applications, service instances, technology services, and business capabilities




  • Experience with ServiceNow data ingestion and data integration




  • Experience gathering and documenting business and technical requirements




  • Experience supporting Agile delivery, including backlog management and user stories




  • Strong analytical, documentation, problem-solving, communication, and stakeholder management skills




Desired Skills:




  • Experience managing CMDB data within ServiceNow




  • Experience with data governance and data quality initiatives




  • Experience managing Configuration Item lifecycles, including creation, updates, retirement, and change management




  • Experience establishing and monitoring CMDB health dashboards




  • Experience identifying stale or orphaned Configuration Items




  • Experience supporting governance, audit, and compliance activities




  • Azure DevOps experience




  • Financial services experience




Skills

Agile
Azure
Compliance
ServiceNow
Stakeholder Management

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