Quick Overview
Job Description
Job Description
Job Title: Income Auditor – Condo Hotel Operations
Accounting
Reports To:
Assistant Controller
The Income Auditor is responsible for reviewing, verifying, and reconciling all daily revenue activity for the condo hotel operation. This role ensures that room revenue, food and beverage revenue, parking, resort fees, miscellaneous income, taxes, adjustments, and payment activity are accurately recorded and properly supported.
The Income Auditor works closely with Front Office, Reservations, Food & Beverage, Accounting, and Management to maintain accurate daily reporting and strong internal controls. Daily Revenue Audit
Review and audit daily revenue reports from the PMS, POS, parking system, and other operating systems. Reconcile daily revenue between the PMS, POS, credit card batches, cash deposits, and general ledger reports. Review room revenue activity related to Rental Management Agreement units. Identify discrepancies between unit revenue, owner allocation, and hotel operating revenue.
Cash, Credit Cards, and Payments
Reconcile daily credit card settlements to PMS and POS activity. Review cash postings, paid-outs, corrections, refunds, and over/short activity. Confirm that cash drops and deposit activity agree to the daily reports. Follow up on credit card variances, chargebacks, declined payments, and unresolved payment issues. Ensure complimentary rooms, house-use rooms, and employee discounts are properly coded and approved. Taxes and Compliance
Verify sales tax, occupancy tax, resort fees, and other applicable taxes are properly posted and reported.
Review tax-exempt reservations to ensure proper documentation is received and filed. Support compliance with company policies, internal controls, audit requirements, and local tax regulations. Assist Accounting with month-end revenue reconciliations and closing schedules. Provide support for AR billing, guest ledger, city ledger, advance deposits, and other revenue-related balance sheet accounts. Research revenue variances and provide explanations for month-end financial reporting. Maintain organized audit packets and backup documentation for internal and external audits.
Previous experience in income audit, night audit, and hotel accounting preferred
Experience in condo hotel, resort, or multi-entity hospitality operations is a plus
Knowledge of PMS and POS systems such as OPERA Cloud, Toast, Micros, or similar systems preferred
Strong understanding of hotel revenue, taxes, adjustments, deposits, and guest ledger activity
Strong Excel skills and ability to work with reports, reconciliations, and large amounts of daily data
Strong communication skills and ability to work with Front Office, F&B, Accounting, and Management.
Experience with credit card reconciliation, cash audit, tax-exempt reservations, and daily revenue balancing. Familiarity with accounting systems such as M3, QuickBooks, or similar platforms. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is performed in an office environment with a moderate noise level.
We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
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