Product Owner - NatWest Group

Join us as a Product Owner at Mettle

• Drive the vision and delivery of high-impact features within customer due diligence and financial crime, from initial design to launch.
• Creating the vision for your product area, acting as the go-to person for its roadmap
• Collaborate with design and engineering to prototype and validate solutions that are not just feasible, but genuinely solve customer friction

What you'll do

Join the Mettle Scalable Business Mission as a Product Owner, taking full ownership of your product area's strategy to solve customer and business problems

You'll also be:

• Translating complex business and technical needs into actionable user stories, ensuring the team has clear direction to deliver high-quality, impactful features
• Using qualitative data and qualitative customer insights to prioritise the backlog, ensuring we always tackle the highest-value problems first
• Proactively collaborating with stakeholders, balancing diverse business priorities and effectively communicating your product area roadmap to ensure alignment
• Upholding rigorous product governance, focusing on risk management and regulatory compliance
• Ensuring all features are viable, usable, and feasible throughout the product lifecycle.

The skills you'll need

To join us in this role, you'll need e xperience building and shipping products, preferably in banking or financial services, with practical experience navigating financial crime and customer due diligence requirements within a regulated environment.

You'll also be expected to have:

• Passion for identifying operational and customer needs and solving complex problems
• Be able to conduct customer research, map out customer journeys and identify opportunities
• Proven experience in digital product discovery, delivery, and operations.
• Exceptional communication and interpersonal skills, with a proven ability to build relationships and influence stakeholders effectively
• A technical background with a fundamental understanding of product, software, development and UX with an understanding of technologies across mobile, web and APIs
• An enthusiasm for exploring new challenges and working across a broad scope