Director of Sales

Job Description
Job Description
Benefits:
Bonus based on performance
Free uniforms
Opportunity for advancement
Develop Sales Strategies:
Create comprehensive sales plans to achieve the hotel's financial goals for rooms, food and beverage, and event spaces.

Set Pricing & Rates

Determine room rates and pricing for other hotel services based on market conditions, competitor analysis, and demand.

Conduct Market Research

Analyze market trends, competitor activities, and customer demand to identify opportunities and refine sales strategies.

Forecast Revenue

Generate accurate sales forecasts to help the hotel plan for future revenue and manage budgets.

Team Leadership & Management
Lead Sales Teams:
Oversee and motivate a team of sales professionals, providing guidance and training on sales techniques.

Monitor Performance

Track the daily activities of the sales team and manage their performance against established metrics.

Coach & Mentor

Mentor sales staff on cutting-edge sales techniques and technologies to enhance their skills.
Client Relations & Business Development
Solicit New Business:
Actively seek out new clients and accounts through various channels, including cold calls, mailings, and face-to-face meetings.

Nurture Client Relationships

Build and maintain strong relationships with existing clients, as well as new corporate clients and event planners.

Negotiate Contracts

Draft and negotiate contracts with clients to secure new business and ensure profitable outcomes.
Marketing & Collaboration
Collaborate with Marketing:
Work with the marketing team to develop and execute promotional campaigns and strategies to expand the hotel's client base.

Utilize Digital Channels

Leverage social media, property websites, and other digital tools to achieve revenue goals.

Cross-Functional Collaboration

Liaise with other departments, such as revenue management, marketing, and operations, to ensure a unified approach to guest satisfaction and hotel profitability.

Sales Operations
Manage Client Information:
Oversee and update customer relationship management (CRM) systems with account information and bookings.

Oversee Events & Banquets

Manage sales efforts related to group bookings, conferences, and events held at the hotel.

Ensure Customer Satisfaction

Interact with clients to get feedback on service levels and product quality to identify areas for improvement.