Easterns Automotive Online Sales Agent

Job Title

Digital Sales and Customer Experience Specialist
Easterns Automotive Group
Easterns Automotive Group is actively seeking a tech-savvy and dedicated Digital Sales and Customer Experience Specialist. As a leading multi-location certified pre-owned automotive retailer, we are committed to unparalleled customer experiences, both digitally and in-store. Our aim is to be the go-to destination for automotive purchases in the DC and Baltimore metro areas.
When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being.

Health & Dental Insurance

Life & Disability Insurance:
Providing financial security for you and your loved ones.
~ Health Savings Account:
Contributing to secure your financial future.
~ Flexible Schedule:
Balancing your work and personal life.
~ Paid Training & Tuition Reimbursement:
Invest in your continuous personal and professional development.
~ As a Digital Sales and Customer Experience Specialist, you will:
Consultative Digital Selling:
Serve as a trusted advisor, providing specialized information about our range of vehicles through digital channels.

Customer Relationship Building

Use your digital communication skills to convert online interactions into lasting customer relationships.

Digital Troubleshooting

Proactively solve any challenges customers face in the online purchasing process.
Schedule regular digital interactions with customers while resolving issues effectively to uplift the customer experience.

Team Collaboration

Collaborate with internal teams to achieve sales goals and maintain a positive, customer-focused digital atmosphere.

Be Digitally Savvy

Comfortable and efficient in utilizing CRM tools and other digital platforms.

Be Empathetic

Exceptional skills in listening to and understanding customer needs. Able to adapt quickly in a fast-paced, ever-changing digital sales environment. Have a Passion for Cars:
An enthusiasm for vehicles and a willingness to continually learn about our products. Fluency in English:
Additional language skills, particularly in Spanish, are a significant plus. A Bachelor’s degree is an advantage. This is a full-time position. An 8-hour shift is required. Availability to work on weekends is required.

The pay structure will be a Base Salary + Commission, with an earning potential of $44,000 - $88,000 per year. If you are driven by the ambition to transform the digital car-buying experience into something extraordinary, we welcome you to join Easterns Automotive Group. 5 Days a Week - Alternating Sundays
Weekdays:
Morning Shift: 9:30 AM - 4:30 PM
Afternoon Shift: 12:30 PM - 8:00 PM
Saturday:
Morning Shift: 8:30 AM - 4:30 PM
Afternoon Shift: 12:30 PM - 8:00 PM
Sunday: