National Account Manager (intralogistics solutions))

Job Description

The NATIONAL ACCOUNT MANAGER (Intralogistics, parcel solutions)

The face of K.Hartwall/company to customers: responsible for driving both tender and development projects in close cooperation with KEY customers and internal stakeholders.

As the role includes working with large-scale business customers in delivery and middle-mile operations. The ideal background, or current role would include experience in working with either parcel logistics or Manual Handling Equipment (MHE) helping customers such as Amazon, UPS, FedEx or similar to improve warehouse and parcel delivery operations.

You are an energetic professional who knows how to nurture ongoing positive customer relationships for future sales. You have experience and ability to meet and influence multiple levels of decision-makers: C-level, facilities and warehouse managers and operators, buyers alike. Due to the ongoing business growth in the USA, and the importance of the key accounts in North America, we are looking for an additional National Account Manager to manage the account across North America and some LATAM countries.

• Management of all commercial issues as key point of contact for large enterprises, such as Amazon.
• Leading projects, such as management solution offers, tenders, pricing discussions, and terms & conditions.
• Promotion of the Company and its Products at the highest levels of Customer organizations and the various worldwide collaborators
• Implementation of BU Business Strategy within own sales region and responsibilities.
• Contributes significantly to the development of the region's competitive positioning, growth markets, business models, and strategy as a whole.
• Delivers ongoing product strategy, delivery, and after-sales model of the BU.
• Operational sales management in close cooperation with the SVP North America and Head of BU Parcel & e-commerce and the internal organization, incl. strong hands-on involvement and drive in sales to reach and exceed targets.

The NATIONAL ACCOUNT MANAGER reports to the SVP, North America.

The role requires substantial traveling across North America and at times globally. Therefore, a location near a regional airport with direct flights is necessary.

KEY REQUIREMENTS:

• Background in consulting, managing or development of parcel or postal logistics processes within e.g. Amazon, FEDEX, UPS, DHL, or some other parcel or e-commerce operator
• Sales or development of processes related to Material Handling Equipment (MHE) - companies could include Forklift, roll container, plastic pallet companies, incl. Toyota Material Handling, Linde etc.
• Sales of technical equipment related to parcel & postal logistics in general
• Managing and working within a multicultural team, he/she must be a good communicator with people skills
• Exceptional communication skills and ability to offer the highest level of customer support to demanding customers
• Highly organized and ability to handle multiple projects and timelines, ability to prioritize and respond timely to requests.
• Internal motivation to succeed, and a drive and entrepreneurial attitude with a dynamic hands-on approach,
• self-driven, systematic, ability to prioritize
• Confident and self-assured, a team player who can build solid relationships with both colleagues and customers at all levels.
• IT skills: MS Excel, MS PowerPoint, CRM, ERP and other relevant digital tools
• minimum 3-5 years working experience in relevant role
• Fluency in spoken and written English is a must, other languages are seen as a plus.
• Willingness to travel (active passport)
• Ideal location near a good regional airport
• An understanding of the Parcel & e-commerce market sector

Must be authorized to work in the USA (U.S. citizen or Green card holder). NO VISA sponsorships.

ARE YOU READY TO MAKE A SMART MOVE, working for a Finnish innovation; "the happiest country 3 years in a row" will take you to working with the happiest people and excitement to represent top-notch quality innovation that takes intralogistics to another level of efficiency. You don't want to miss this opportunity!