Remote: Account Executive (Sales)

Job Description
About Westbrook Service Company:
To create an employee experience so profoundly different that it leads to changed lives and customers for life.

Job Type
: Full-time
Schedule
: Monday to Friday – Weekends as needed
Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $11 per week)
~ Paid Holidays per year – 8
~ Paid Life Insurance
~ Paid Dental Premiums
~ Paid Long-Term Disability Insurance
~Gym Membership Reimbursement
~ Fun Team building Outings (Universal, Top Golf, and Andretti)
~ Manufactures' training
Language – Spanish and English
Emotional Intelligence, Leadership and Advancement Training

Key Responsibilities of an Account Executive include
:
Planning & Education -
Forecasts quarterly and annual sales goals in collaboration with department manager
Develops strategies and plans for growing new and existing customer accounts
Manages a portfolio and ensures sales, gross profit, and accounts receivable goals are met; Knows regulatory and building codes.

Develops and maintains expertise in using company technology, including software, hardware, and communication systems
Networking & Relationships -
Develops new customers through networking by participating in appropriate trade and industry marketplace associations.

Maintains a log of customer touchpoints and a schedule of upcoming events and association meetings
Maintains relationships by providing proactive communication and project oversight matching the strategic importance and relative profit potential of assigned customer base
Demonstrates knowledge of mechanical, plumbing, and electrical maintenance to current and potential customers
Assists with the implementation of marketing and sales programs to meet company sales goals
Grows, optimizes, and maintains relevant contact lists via CRM software
Engages prospective customers with nurture email campaigns
Follows up with new "walk-in" customers to formally introduce themselves and all of the company's capabilities
Consults with customers to determine effective solutions considering mechanical, operational, and financial factors
Completes site surveys to develop total solution proposals for customers
Communicates pricing, scope of work, and service completion timelines thoroughly and effectively
Follows up on service recommendations within 48 hours to discuss options, solutions, and pricing as appropriate
Execution & Support -
Reviews all quotes/orders/sales contracts to ensure material lists and installation directions are complete, accurate, and executable before passing jobs to the Install Manager; Ensures resources are scheduled according to project timelines
Ensures projects are being sold correctly in keeping with technical and quality standards, compliance with all laws and regulations, and in line with gross profit expectations; Provides feedback to service managers to ensure excellence
Supports and complies with hand-off policies and procedures, as well as material and equipment purchasing requirements
Works closely with service managers to develop quality control and customer service programs to ensure long-term customer satisfaction and loyalty
High School Diploma or G.Must be proficient in at least one trade: commercial HVAC, electrical, plumbing, gas or boilers
Proficient in Microsoft Office (Excel, Word, Teams, etc.)
Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers