Business Development Representative

The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, crosssell and up-sell of new opportunities.

Essential Key Responsibilities

• Complete the required number of outbound calls on a daily basis to qualify prospects and schedule appointments for your dedicated Sales Reps to close.
• Collaborate with sales partners to identify accounts and prospects that have a propensity to buy, then act on this information using the resources at hand.
• Hunt new prospective accounts and contacts to qualify a lead through the earliest stages of the sales cycle process.
• Ask questions to uncover a customer’s need, authority, urgency, and ability to purchase and position D&B’s value against those needs.
• Actively manage time with an emphasis on daily prospecting, activities, and learning & development.

Education and Experience

• Years of Relevant Experience: 2 to 4 years

• Associate's Degree: Preferred

• Bachelor's Degree: Preferred

Essential Skills and/or Certifications

• Minimum of two (2) years of sales/sales support/client service/account management experience

• Strong communication skills who can utilize their relationship skills to partner closely with customers and co-workers alike

• Strong knowledge of current Dun & Bradstreet solutions

• Creative and innovative thinker who can look outside of the box to demonstrate continued value from the relationship and maintain customer loyalty

• Strong execution skills—can get work done efficiently and effectively without direct supervision

• Ability to adapt and manage multiple projects and work under tight timelines

• Proven track record of successful performance in a busy work environment

• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success

• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

• External Clients, Sales Operations, Collections, Accounts Receivable, Finance, Technology, Quality Assurance

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time

• Ability to handle pressure, stressful conditions, and conflict resolution

• Ability to work day, evening and/or weekend hours as needed

• Regular attendance in the office