Field Service Engineer

Field Service Engineer

Based in the Northwest of England

Covering the Northwest

£30,000 to £34,000

Company Van

We are looking for a motivated Field Service Engineer to join a global leading manufacturer within their respective industry. Reporting directly to the Field Administration Manager you will be a key member in ensuring the companies clients are provided with the top service and after sales experience. You will be involved in all aspects of planned maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers.

You will be responsible for carrying out planned preventive maintenance schedules on customer sites in the UK and Worldwide. The position will appeal to a strong engineer looking for their next challenging role on the road within in a secure and stable company.

Key Tasks and Responsibilities:

• Attend service and breakdown visits across the Northwest of England.
• Attend occasional service and breakdown visits across the rest of the
• Identify and supply replacement parts to customers in a time-critical manner.
• Complete service sheets electronically on an iPad and submit to the Spares & Service coordinator in a timely manner.
• Visiting key customers regularly to maintain customer satisfaction on days without a pre-booked visit.
• Deliver an extremely high standard of customer support.
• Prioritise the technical concerns and issues of customers from many locations.
• Attend trade shows where necessary.

The Ideal Candidate:

• Experience in servicing, troubleshooting, and setting up weighing equipment.
• A positive and outgoing attitude, even when dealing with difficult situations.
• Willing to travel extensively and be away from home regularly.
• Excellent customer service and communication skills.
• Professional and well-presented.
• Be willing to work additional hours to complete projects.

In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Morgan Blountat or call for a confidential discussion on 01455 710 912.