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HGV Class 2 Driver - Tool & Equipment Hire

THX LtdBedford, England🇬🇧United Kingdom

Why this role stands out

This hybrid role offers a fantastic opportunity to join a reputable company in a growing industry, where you'll play a vital part in delivering exceptional customer experiences and contributing to operational improvements. If you're a customer-focused HGV Class 2 driver with a passion for problem-solving and a drive for excellence, you'll thrive in this dynamic environment and can apply today to explore this exciting career path.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBedford, England, United Kingdom

Job description

We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience. Are you looking to become a part of a team that is transforming customer experience in a growing industry?

In this role, you will:

  • Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
  • Ensure we meet our target of 98% on-time delivery
  • Resolve problems promptly, communicating with customers and colleagues as needed
  • Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
  • Follow safe working processes while driving and loading/unloading.

YOU MAY ALSO:

  • Communicate with colleagues in other departments to ensure customer requirements are met
  • Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
  • Raise issues and opportunities to improve the THX operations
  • Identify sales opportunities while travelling and report these back to the sales team
  • During quieter periods, you may be required to support our Warehouse and/or Workshop department.

The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.

IT IS ESSENTIAL THAT YOU HAVE:

  • Experience in providing excellent customer service
  • A valid, clean UK HGV Class 2 licence and up-to-date CPC
  • Experience in driving and delivering goods
  • Familiarity with IT and navigation systems.

You will also ideally have a current IPAF licence.

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities. Benefits include:

    • Recharge with 25 Days Holiday (with Bank Holiday’s on top).
    • Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
    • Looking after your future with a Company Pension.
    • Special recognition and rewards incentives.
    • Employee Assistance Programme
    • A great opportunity to join an expanding team.
    • Paid overtime.
    • Free on-site parking.
    • Good quality PPE and uniform provided.

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ApplyOr apply on THX Ltd's site