Operator- Townsville terminal

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions.  Through our acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

Reporting to the Terminal Manager, this full-time role would suit someone that wants to stay active and has an interest in the petroleum industry. 

We welcome applicants from a wide range of technical and non-traditional backgrounds, including (but not limited to) tradespeople, process operators, nurses, healthcare workers, laboratory technicians, and other technically oriented roles. If you don’t have direct industry experience, a structured training program is available for the right candidates.

A day in the life of a Terminal Operator:

• Manage fuel receipts from ships into the terminal.
• Conduct routine inspections of site equipment to ensure optimal performance.
• Operate and monitor process equipment such as tanks, pipelines, pumps, truck loading equipment, instrumentation and PLC control systems.
• Perform routine fuel quality control checks and testing.
• Support truck drivers with loading gantry activities including inductions, load scheduling, operating loading equipment, and solving any problems that arise.
• Manage ship bunkering (loading fuel onto ships) by pipeline or by truck.
• Communicate effectively with team members to plan the weeks activities and ensure they are completed safely and efficiently.
• Participate in safety meetings, training sessions, and emergency response drills.
• Complete daily administrative tasks such as stock recording.
• Issue safe work permits to contractors to ensure maintenance work is conducted safely.

On the job training will gradually build your skills and develop your competence over time.  Full competence is typically achieved after two years, however this will be verified on individual tasks as each skill is obtained.

To be successful you must demonstrate the following:

• Eligible to hold a MSIC card (Pass AFP check) – passes will be arranged after commencement.
• Flexibility to work day, night, weekend, public holiday, on-call and shift work, including within a bitumen processing environment
• Willingness to travel and support other Viva Energy sites outside of Townsville
• Enthusiasm and commitment to learning and development.
• Strong communication skills with a positive attitude.
• Ability to solve problems.
• Desire to work with and contribute to a high performing team.
• Reliable and trustworthy.
• Strong commitment to HSSE (Health, Safety, Security & Environment) and a desire to continuously improve in these areas
• Ability to hold a forklift licence (training will be provided).
• A current drivers licence.
• Successful completion of a mechanical aptitude assessment

Please note that pre-employment medical and health assessment is a requirement of the selection process. Furthermore, the position is subject to ongoing random medical, drug and alcohol testing.

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past six years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through VIVA Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Note: only applications from candidates holding full working rights for employment in Australia will be considered.

Applications close 8 August 2026