Why this role stands out
This role offers a fantastic opportunity to develop your technical expertise within a globally recognized leader in security solutions, Securitas Technology. You'll thrive here if you enjoy hands-on problem-solving and contributing to critical client systems, with ample potential for career advancement.
Quick overview
Job description
Service Technician I | East Windsor, CT, United States | On-site
This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a team of over 13,000 professionals across 40 countries, they are dedicated to making the world a safer place and delivering an unparalleled client experience through technology and expertise. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application issues individually and as part of a team.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes, such as user permissions and application settings.
- Document all system modifications through a digital change control tracking system.
- Conduct pre-deployment testing and on-site installations of software upgrades and major modifications.
What You'll Need
- High School diploma or equivalent.
- Experience installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarms, intrusion systems, and fire alarms.
- Working knowledge of network communications and IP addressing.
- Strong working knowledge of Microsoft Office.
- Excellent problem-solving, analytical, communication, and time management skills.
What's On Offer
- Paid company training and educational assistance.
- Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a 60% match.
- Opportunities for career growth and advancement.
- Company vehicle, laptop, and cell phone provided.
Apply via Haystack today!
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