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Service Technician I

Securitas TechnologyEast Windsor, CT🇺🇸United States

Why this role stands out

This role offers a fantastic opportunity to develop your technical expertise within a globally recognized leader in security solutions, Securitas Technology. You'll thrive here if you enjoy hands-on problem-solving and contributing to critical client systems, with ample potential for career advancement.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationEast Windsor, CT, United States
Microsoft Office

Job description

Service Technician I | East Windsor, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a team of over 13,000 professionals across 40 countries, they are dedicated to making the world a safer place and delivering an unparalleled client experience through technology and expertise. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, such as user permissions and application settings.
  • Document all system modifications through a digital change control tracking system.
  • Conduct pre-deployment testing and on-site installations of software upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarms, intrusion systems, and fire alarms.
  • Working knowledge of network communications and IP addressing.
  • Strong working knowledge of Microsoft Office.
  • Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a 60% match.
  • Opportunities for career growth and advancement.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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