Service Advisor

Reference: DKN/AR/

Job Type: Full-time, Permanent

Salary: Competitive

Location: Portsmouth, Hampshire

Sector: Automotive

Posted:

An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.

As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.

This full-time permanent role offers a salary range of OTE 25,000 - 40,000 and benefits.

You will be responsible for:

Greeting and welcoming aftersales customers in a professional manner
Managing service bookings and keeping customers informed throughout their visit
Liaising with workshop and parts teams to coordinate efficient service delivery
Advising customers on additional work and promoting relevant services
Maintaining accurate records and delivering high standards of service

What we are looking for:

Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
Prior experience of 1 year in a customer-facing role within the motor trade
Strong organisational skills and attention to detail
Confidence in working in a fast-paced, high-volume environment
Full UK driving licence

Shift:

Monday to Friday: 08:00 - 18:00

Saturdays: 1 in 3 rota, 08:00 - 12:30

What's on offer:

Competitive Salary
Bonus structure
25 days holiday plus bank holidays
Comprehensive training and ongoing professional development
Company pension
Employee discounts
Gym membership
On-site parking

This is a fantastic opportunity for a proactive individual to join a recognised and professional team.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.