Service Technician I

Service Technician I | Bloomfield, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, this organization leverages its extensive network of colleagues and cutting-edge technology across 40 countries. They are known for delivering unparalleled service and innovative solutions across a full portfolio of video, access, intrusion, fire, and integrated systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment end-to-end testing of all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• A positive attitude and strong work ethic.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• Company-provided vehicle, laptop, and cell phone.
• Paid training, vacation, holiday, and sick time.
• Opportunities for exceptional growth and career advancement.

Apply via Haystack today!