Network Administrator

SAIC is seeking a Network Administrator to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at Hurlburt Field, FL.

The Network Administrator will be responsible for but not limited to the following duties:

• Monitors the LAN and WAN equipment and circuits utilizing Riverbed Event Manager.
• Performs initial triage and resolves or escalates technical problems for established networks.
• Serves as the technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.
• Maintains network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.
• Works with the Systems Engineer in network design analysis and configuration validation.
• Maintains documentation, which may include CMDB information, as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.
• Performs project work as assigned by the Senior Team members.
• Accurately documents instances of hardware failure, repair, installation, and removal.
• Administers the operation of all LAN/WAN-related network services according to Government policies and procedures.
• Coordinates and implements network software and hardware upgrades.
• Troubleshoots and resolves LAN/WAN performance, connectivity, and related network problems.
• Administers LAN/WAN security, antivirus, and spam control measures.
• Uses a variety of tools to monitor and troubleshoot the network.
• Creates monitoring reports and logs and ensures the functionality of links.
• Documents and maintains network topologies.
• Resolves ticket requests, works to resolve incidents, and escalates to the Engineering team when required.
• Represents USSOCOM and interfaces with software and hardware vendors for support issues.
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Required Education:

• Bachelor's degree and five (5) years’ experience; (will consider AS/AA and 4 years' experience or High School and 6 years' experience)

Required Clearance:

• Must possess an active TS/SCI security clearance with the ability to maintain; US Citizenship required.

Required Skills:

• Ability to monitor LAN/WAN circuits and devices using tools (e.g., Riverbed, IDS, monitoring dashboards)
• Experience implementing software/hardware upgrades and maintain network performance and connectivity
• Ability to coordinate with engineers, vendors, and customers; update tickets and produce monitoring reports/logs

Required Certifications:

• Must be DoW 8140 compliant under the Work Role Code 441 – Network Operations Specialist - Intermediate level or higher
• CCNA Certification.