Quick Overview
Seniority
Mid Senior
Work mode
Remote
Location
Huntsville, AL, United States
Posted
8 hours ago
Job Description
Job ID: 2617426
Location: Huntsville, AL, US
Date Posted: 2026-10-05
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 50% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: ORA_ON_SITE
Description
?SAIC is seeking Field Service Representatives (FSR) to support the U.S. Army's Maneuver Short-Range Air Defense (M-SHORAD) program. The FSR will provide onsite technical expertise, training, and coordination for fielding, operation, troubleshooting, and sustainment of the M-SHORAD system across CONUS and potentially OCONUS locations. The ideal candidate will bring extensive air defense and/or counter-UAS experience and a strong background in soldier / operator training, system employment, and field support. Prior military experience and 9+ years of experience preferred.
This position requires frequent interaction with Army units and other DoD stakeholders, providing hands-on support for system fielding, new equipment training, and sustainment.
Responsibilities
Qualifications
Required Education:
Clearance Requirements:
Required Skills:
Desired:
Physical Requirements
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
Location: Huntsville, AL, US
Date Posted: 2026-10-05
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 50% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: ORA_ON_SITE
Description
?SAIC is seeking Field Service Representatives (FSR) to support the U.S. Army's Maneuver Short-Range Air Defense (M-SHORAD) program. The FSR will provide onsite technical expertise, training, and coordination for fielding, operation, troubleshooting, and sustainment of the M-SHORAD system across CONUS and potentially OCONUS locations. The ideal candidate will bring extensive air defense and/or counter-UAS experience and a strong background in soldier / operator training, system employment, and field support. Prior military experience and 9+ years of experience preferred.
This position requires frequent interaction with Army units and other DoD stakeholders, providing hands-on support for system fielding, new equipment training, and sustainment.
Responsibilities
- Technical and On-site Support and Maintenance
- System set-up, configuration, and operational checks.
- Troubleshooting, fault isolation, and coordination of repairs.
- Assist with diagnosing hardware, software, and integration issues; escalate complex issues to lead/engineering teams as required.
- Assist with preventive and corrective maintenance, inspections, system upgrades, and modifications in accordance with technical manuals and approved procedures.
- Ensure accurate use of test equipment, diagnostic tools, and software utilities.
- Support test events, fielding activities, live-fire exercises, and unit training events as an on-site subject matter expert (SME).
- Training & Documentation
- Plan and conduct operator and maintainer training for unit personnel, including new equipment training (NET), sustainment training, and on-the-job instruction.
- Develop or refine training materials, checklists, quick-reference guides, and standard operating procedures (SOPs).
- Provide feedback to engineering and logistics teams to improve manuals, troubleshooting guides, and technical data.
- Customer Interface & Reporting
- Provide technical briefings, status updates, and recommendations to FSR lead, military leadership and program stakeholders as needed.
- Capture, track, and report system performance, failures, maintenance actions, and trends using government and SAIC reporting tools.
- Contribute to root cause analyses and corrective action plans for recurring issues.
- Safety, Compliance & Quality
- Ensure all activities are performed in accordance with Army regulations, safety standards, and site policies.
- Enforce adherence to quality, security, and export control requirements throughout maintenance and support operations.
- Identify and implement process improvements to enhance reliability, maintainability, and supportability of the M-SHORAD system.
Qualifications
Required Education:
- Bachelor's degree in a related technical field and 5+ years of relevant field service / maintenance experience; Six (6) years' additional experience can be considered in lieu of degree (per contract vehicle).
Clearance Requirements:
- Must possess an active Secret security clearance; ship required.
Required Skills:
- Prior experience as a Field Service Representative, Senior Maintainer, or similar role in support of U.S. Army weapon systems, ground combat platforms, air defense, C2, or sensor systems.
- Strong understanding of troubleshooting methodologies across hardware, software, networks, and vehicle/platform integration.
- Ability to read, interpret, and apply technical manuals, engineering drawings, and schematics.
- Proficiency with standard Army maintenance processes and tools (e.g., 5988-E / 2404, GCSS-Army or equivalent).
- Ability and willingness to travel and/or deploy to austere environments, including OCONUS, for extended periods as required by the mission.
- U.S. Citizenship.
- Active Secret security clearance or the ability to obtain and maintain one.
Desired:
- Direct experience with air and missile defense systems.
- Experience supporting combat vehicle platforms, including integration of mission equipment.
- Prior military service in an air defense, combat arms, or related technical MOS (e.g., 14-series, 25-series, 91-series).
- Familiarity with Army test equipment and diagnostic tools, including BIT/BITE and platform-specific tools.
- Experience with formal training delivery, instructor roles, or training development.
- Prior experience working on a major DoD acquisition or sustainment program with a prime contractor or OEM.
Physical Requirements
- Ability to lift, carry, and move equipment and components up to [50] pounds.
- Ability to work in field and shop environments, including on and around tactical vehicles.
- Ability to work in varying environmental conditions (heat, cold, dust, noise) and to meet deployment medical requirements, as applicable.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
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