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SaaS Operations Analyst - Production & Client Support

State StreetMelbourne, Victoria🇦🇺AustraliaPosted 15 Sept 2026

Why This Role Stands Out

This hybrid role at a reputable global firm offers significant opportunities to deepen your expertise in SaaS operations and client support within the dynamic Asia Pacific region, fostering valuable career growth. You'll thrive here if you're a proactive, mid-senior analyst eager to contribute to system stability and client success in a collaborative environment. Don't miss the chance to apply and advance your career!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

State Street is seeking an L2 Systems Analyst to support Charles River IMS within the Asia Pacific region. The role involves client-facing responsibilities, system configuration, and ongoing production support across hosted and non-hosted environments.

You will work with Charles River colleagues and vendors to ensure available, well-tuned systems and smooth transitions to production operations, including disaster recovery activities.

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