Head of Broker Support

I am partnering with a growing London Market insurance broker to recruit a Head of Broker Support at Director level to establish and lead a newly created technical broking support function. Reporting to the COO, you will build and manage a new team, implement efficient processes, and drive operational improvements that enable brokers to focus on clients and business development.

Key responsibilities

• Lead the development of the technical broking support function and operating model.
• Recruit, manage and develop a high-performing team.
• Oversee policy administration, endorsements, renewals and premium adjustments.
• Drive process improvements and enhance operational efficiency.
• Partner with senior stakeholders across Broking, Operations and Technology.
• Manage the transition of technical responsibilities into the new function.

This is an excellent opportunity for an experienced technical broking or operations leader looking to take ownership of a new function within a growing, entrepreneurial business. You'll be given full autonomy to shape the team, influence operational strategy and make a genuine impact on how the business operates.

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