Quick overview
Job description
In this role you will have the opportunity to:
- Responsible for providing leadership, training, and supervision. Delegate day-to-day operations to the Branch personnel. Perform duties in the absence of other Branch personnel.
- Responsible for attaining established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
- Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities.
- Responsible for conducting observations and coaching sessions with the sales team on a regular basis in order to help develop new business. Conduct Touch Bases, Huddles, and Skill builders with the sales team.
- Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs.
- Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc. Sell and setup Merchant Services and handle existing Merchant Services issues.
- Drive the branch to perform at 100% during Bank and Division Sales Campaigns. Conduct branch promotions to build momentum for core account growth.
- Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.
Education & Certifications
- Bachelor's Degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
Experience
- 4 or more years of bank branch leadership and operations experience required
- 2 or more years of experience in a supervisory/management role leading a project, process or team required
Knowledge, Skills and Abilities
- Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Considerable knowledge in all facets of the consumer lending process.
- Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
- Possess effective selling, cross selling and referral skills. Demonstrated success in sales and business development. Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel.
- Possess strong mathematical, analytical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information.
- Demonstrate ability to train employees in client service, sales, operations, product knowledge, and consumer loans. In-depth knowledge of management and supervisory principles, policies, and legal requirements. Demonstrated leadership, team building, and management skills.
- Knowledge of state and federal laws and regulations related to banking.
Travel
- up to 20%
Compensation & Benefits
- Targeted starting salary range (based on experience): $80,000 - $95,622
- Incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
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