Quick overview
Job description
About the Role
As a Team Lead, Uber Advertising within the Restaurant vertical, you will play a pivotal role in driving growth and business impact for our merchant partners by leading a team of experienced Account Executives and Account Managers focused on advanced demand generation and performance marketing activities. Your team will collaborate closely with Uber Eats Commercial Teams to identify, develop, pitch, and implement ads & offers solutions that meet merchant objectives, and drive the adoption of an expanding suite of high impact and unique ad offerings across our Mobility and Delivery platforms.
As the Team Lead, you’ll be responsible for both the growth of your team’s book of business and the growth and development of your team. Successful candidates will understand Uber marketplace dynamics and be able to navigate and nurture complex internal and external partnerships to deliver meaningful results, while consistently holding themselves and their team accountable to Uber’s core values and a high performance.
What You'll Do
Book of Business Strategy:
- Use data and insights from merchants, Uber, and 3P sources to build the team strategy, identify areas of opportunity and execute brilliantly.
- In partnership with the internal Uber Eats Commercial Teams, the Team Lead will develop and implement the strategy that enables sellers to translate merchant growth objectives into a robust and sustainable Demand Generation strategy.
Team Growth and Development:
- Lead and mentor world class sales and account management professionals
- Partner with L&D to ensure team has appropriate enablement materials and has confidence in their ability to translate merchant objectives with conviction
- Hold team accountable to Uber’s values, Commercial Competencies, and expectations of a world class sales organization
Internal Collaboration:
- Demonstrate full understanding of your book of business beyond ads/offers (account strategy, blockers, health of the business, etc) by connecting regularly with Uber Eats Commercial Leadership
- Work with business, product, and eng teams to provide feedback on product features and improvements based on customer needs (VOC), and use your experience and internal relationships to resolve challenges and blockers for your team
- Partner with Ads Marketing, Analytics, Insights and creative to refine sales collateral and GTM narratives, ensuring your team has the materials, tools and support to exceed the expectations of the business.
Basic Qualifications
- Minimum +8 years of experience in a sales role and a minimum 2-3 years experience as a team lead / sales manager (preferably ads or related field)
- Proven track record of managing multiple accounts throughout the sales cycle (acquisition to growth and long-term partnership – JBP)
- Understanding of ads / media landscape
Preferred Qualifications
- Experience with sales enablement and business health systems (Salesforce, Gong, Tableau, etc), and ability to hold themselves and team accountable to inputs
- Developing business processes, structures and enablement to empower high performance sales teams
- Proven ability to develop and nurture relationships with Director, GM, C-Suite level both internally and externally
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