Customer Success Executive

Job Title: Customer Service Executive - REMOTE
Location: Fully Remote
Salary: 14.36 per hour
Pay Rate: 14.36ph
Duration: 2-month temporary contract, with the possibility of extension.
Start Date: Monday 16th November 2026

IMPORTANT INFO: Successful candidates must be available to start on Monday 16th November, and also pass a DBS check

The Role:
We are looking for confident and empathetic Customer Service Executives to support with a backlog of patient referrals.

The role will involve making outbound calls to patients, providing a professional, reassuring and supportive service while working through outstanding referrals.

Key Responsibilities:

• Making outbound calls to patients regarding outstanding referrals

• Working through a backlog of patient referrals efficiently

• Providing a calm, friendly and empathetic telephone service

• Updating and navigating multiple systems

• Working in a fast-paced environment while maintaining accuracy

Essential Requirements:

• An empathetic and calming telephone manner

• Confident and comfortable making outbound calls

• Ability to work in a fast-paced environment

• Confident using multiple computer systems

• Excellent communication and customer service skills

• A private working space and suitable work-from-home setup

• Must be able to successfully pass a DBS check

IMPORTANT:
Candidates MUST be available to start on Monday 16th November 2026 and be able to pass a DBS check.

If you are immediately available, have excellent customer service skills and are confident working remotely, we would love to hear from you!

Apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age