CLOSET SALES SPECIALIST - WESLEY CHAPEL

Job Description
Job Description
What This Role Is…
As a Closet Sales Specialist, the primary function of this position is to engage showroom guests and convert traffic into Closet System design appointments. The Closet Sales Executive is also responsible for delivering an exceptional customer experience, maintaining showroom standards, and supporting the Closet Systems sales pipeline through proactive follow-up and administrative excellence. Your contributions will ensure the success of the Sales – CITY Services department at CITY HOME.

Position Title: Closet Sales Specialist
Reports To: Director of Services or Closet Systems Sales Manager
Location: Wesley Chapel
Department/Sub-Department: Retail Operations/ CITY Services
Compensation:
$21 an hour PLUS performance bonuses
What You’ll Do*…
As a Closet Sales Executive, your primary responsibilities will be:
● Customer Engagement, Design & Showroom Sales (35%)

• Proactively greet Guests, introduce CITY HOME’s

Design custom closets and provide on-the-spot free estimates for Customers using showroom displays and digital design tools.
● Appointment Booking & Lead Capture (20%)

• Convert showroom visitors into qualified design

● Follow-Up & Pipeline Management (15%)

• Execute structured follow-ups using approved scripts to

● Administrative Tasks, Showroom Readiness & Documentation (20%)

• Maintain showroom presentation

Additional duties and responsibilities as a Closet Sales Executive:
● Product Knowledge & Professional Development (10%)

• Stay up to date on CITY HOME’s Closet Systems,

● Adhere to all assigned Standard Work and Role and Responsibilities for your role.
Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).
What We’re Looking For…

• Competencies and Job Specific Skills

What’s Required…

• Education & Work Experience:
• Work Environment & Schedule:
• Physical Requirements:
• Technology Requirements:
• Certifications / Licenses

Are Your Excited?…
Here are your next steps:
Apply
Submit your application and resume
Application Review
A CITY HOME Recruiter will carefully review your qualifications
Virtual Interview
Complete your short video interview with our AI Virtual Assistant
Recruiter Review
Your interview will be reviewed by a recruiter
Recruiter Follow up
A recruiter will contact you by phone to discuss next steps and answer any questions you may have
Hiring Manager Interview
Meet with the hiring manager for an in-person interview
CITY Furniture, Inc. is an

Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.