ServiceNow Developer Mid-Senior- JMT

TEKsystems is seeking an experienced ServiceNow Developer to support a large-scale enterprise modernization initiative within a secure Department of Defense environment. This individual will be responsible for designing, developing, configuring, implementing, and maintaining ServiceNow solutions that support IT service management, telecommunications operations, order management, and infrastructure management processes. The ideal candidate will have strong expertise in ServiceNow development, Discovery, CMDB, and telecommunications-focused ServiceNow modules, along with the ability to work closely with technical teams and stakeholders in a fast-paced, mission-critical environment.

Responsibilities

• Configure, develop, and support ServiceNow platform functionality and applications.
• Support the implementation and maintenance of ServiceNow ITSM, TSOM, TSM, OMT, Discovery, and CMDB capabilities.
• Design and build workflows, forms, service catalogs, reports, dashboards, groups, roles, and views.
• Create and maintain integrations between ServiceNow and other enterprise tools such as Elastic, Netcool, Kafka, and related platforms.
• Coordinate and support ServiceNow platform and application upgrades.
• Develop and document business process workflows and automation solutions.
• Support migration of ticketing, order management, and operational processes into ServiceNow.
• Troubleshoot and resolve platform, application, and integration issues.
• Orchestrate and automate operational tasks using ServiceNow capabilities.
• Design and implement custom ServiceNow applications and integrations using platform best practices.
• Support data migration efforts and ensure data integrity throughout the platform.
• Integrate multiple data sources into a unified CMDB while maintaining data quality and accuracy.
• Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
• Apply UI/UX requirements to improve the end-user experience.
• Follow coding standards, documentation practices, configuration management policies, and development methodologies.
• Participate in Agile development activities including sprint planning, development, testing, and deployment.
• Analyze operational data to identify trends and improve customer experience and network performance.
• Mentor and provide guidance to junior developers.

Required Qualifications

• U.S. Citizenship required.
• Active DoD Secret Security Clearance or ability to obtain one if eligible and local to a supported site.
• Current Security+ certification that meets DoD 8570 IAT Level II requirements, or ability to obtain certification within 14 days of employment.
• 4+ years of ServiceNow development experience.
• 3+ years of hands-on experience working with ServiceNow Discovery and CMDB.
• Experience supporting ServiceNow upgrades and platform enhancements.
• Experience with Order Management Telecommunications (OMT) and Telecommunications Network Inventory (TNI) modules.
• Strong understanding of ServiceNow ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog management.
• Experience with JavaScript, scripting, and ServiceNow development best practices.
• Strong communication skills with the ability to work directly with customers, stakeholders, and leadership teams.
• Ability to work independently in a fast-paced environment and manage multiple priorities.
• Experience mentoring junior developers and collaborating across development teams.

Preferred Qualifications

• ServiceNow Certified Application Developer certification.
• ServiceNow certifications related to ITSM, CMDB, Discovery, TSOM, or Telecommunications Management.
• ITIL Foundation certification or equivalent ITIL experience.
• Experience with Agile, Scrum, SAFe, and Kanban methodologies.
• Experience using JIRA, Git, and Confluence.
• Experience with DevOps, DevSecOps, CI/CD pipelines, test automation, and test-driven development.
• AWS Cloud experience and certifications.
• Experience supporting large-scale software modernization and migration efforts.
• Experience working with multidisciplinary engineering teams and enterprise environments.
• Familiarity with telecommunications-focused ServiceNow applications including TSM, TSOM, OMT, and TNI.

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field and 8+ years of relevant experience.
• Master's degree and 6+ years of relevant experience preferred.
• Additional relevant experience may be substituted for formal education.

Work Environment

• Full-time onsite position.
• Candidates must be able to work onsite at one of the following locations:
  • Fort Meade, MD
  • Scott AFB, IL
  • Ogden/Hill AFB, UT
• Professionalism and the ability to operate in a secure government environment are required.

Top Skills

• ServiceNow Development
• ServiceNow Discovery
• CMDB
• OMT (Order Management Telecommunications)
• TNI (Telecommunications Network Inventory)
• ITSM
• JavaScript
• Scripting
• Change Management
• Platform Integrations

This is an excellent opportunity for a ServiceNow professional looking to support a high-visibility enterprise modernization effort while expanding their expertise in advanced ServiceNow telecommunications and infrastructure management solutions.
Job Type & Location
This is a Contract position based out of Fort Meade, MD.
Pay and Benefits
The pay range for this position is $50.00 - $90.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Fort Meade,MD.
Application Deadline
This position is anticipated to close on Aug 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.