Moveworks Developer

Job Description – Moveworks Developer

Must-Have Skills

• Hands-on experience with Moveworks Agent Studio.
• Strong knowledge of Plugins, API/HTTP Actions, and Conversational Processes.
• Experience with Slots, Resolvers, and conversational workflow development.
• Hands-on experience with REST APIs, JSON, and enterprise integrations.
• Understanding of LLM/GenAI-based conversational AI solutions.
• Ability to troubleshoot, test, and optimize Moveworks agents, integrations, and workflows.

Preferred Skills

• Experience integrating Moveworks with ServiceNow ITSM, Service Catalog, and Knowledge Management.
• Knowledge of REST/API integrations, authentication, and error handling.
• Exposure to Enterprise Search, Ambient Agents, Compound Actions, MCP, and Agentic Automation Engine.
• Familiarity with Now Assist and Virtual Agent (VA).

Key Responsibilities

• Design, develop, and maintain conversational AI experiences using Moveworks.
• Build and configure Agents, Plugins, API/HTTP Actions, and Conversational Processes.
• Configure Slots and Resolvers to support accurate conversational workflows.
• Integrate Moveworks with enterprise applications and backend systems.
• Perform testing, troubleshooting, and continuous optimization of conversational solutions.
• Collaborate with business and technical teams to translate requirements into effective AI-driven automation.