Quick overview
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Lead the Food & Drink operation: Oversee all F&D outlets, ensuring exceptional guest experiences, operational excellence, and consistent implementation of the Mountain Hub concept.
- Drive business performance: Manage budgets, forecasts, inventory, P&L analysis, and cost controls to maximize profitability and achieve departmental goals.
- Partner with culinary leadership: Collaborate closely with the Executive Chef on menu development, service quality, and operational success.
- Develop and inspire teams: Recruit, coach, and lead a high-performing Food & Beverage team through training, performance management, and career development.
- Elevate guest satisfaction: Ensure outstanding service standards, effectively handle guest feedback, and drive continuous improvement initiatives.
- Maintain brand and compliance standards: Uphold Hilton brand standards and ensure compliance with health, safety, fire, and sanitation regulations.
- Support commercial growth: Contribute to marketing, social media, and content initiatives that strengthen brand awareness and drive revenue.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.