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Guest Service Agent (Harrah's)

Caesars EntertainmentCouncil Bluffs🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationCouncil Bluffs, United States

Job description

  • Checking guests in and out of the hotel.
  • Standing and maneuvering in confined area.
  • Greeting and conversing with customers in English.
  • Speaking clearly and communicating with guest in noisy environment.
  • Responding to visual and oral signals.
  • Using color monitors on computer screens.
  • Addressing concerns and questions.
  • Giving friendly, excellent service.
  • Processing cash transactions accurately.
  • Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Previous computer and front desk experience preferred.
  • Excellent guest communication skills.
  • High school graduate or equivalent.
  • Basic computer knowledge.

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