Quick overview
Job description
About You:
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You are a craftsperson first, you produce design work that is precise, considered, and visually distinctive.
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You have a commercially focused design aptitude, and know how to strike a good balance between high conversion and premium brand presentation in a fast moving environment. You understand key engagement and DTC KPIs that drive funnel optimization
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You have strong opinions about UI quality and can articulate and defend design decisions to stakeholders at all levels.
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You move fluidly between big-picture thinking and pixel-level execution without losing momentum.
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You are familiar with and utilize AI tools in order to ideate and optimize your workflow
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You are proactive about identifying friction in the current experience and come armed with solutions, not just observations.
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You are deeply familiar with eCommerce UX patterns and know what drives conversion, clarity, and brand trust on the web.
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You thrive as a strong individual contributor and are energized by owning a design system end-to-end rather than working within one someone else built.
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You communicate clearly, collaborate constructively, and manage your own workload without needing heavy oversight.
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Above all, you're energized by Knix's mission and excited by the scale of the opportunity in front of us.
The Opportunity
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Own the UX/UI direction for our Knix, KT, and MNTD from homepage to checkout, ensuring every surface reflects a cohesive, elevated, and on-brand experience.
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Lead the upcoming redesign and ongoing optimization of key eCommerce templates, including the PDP, PLP, homepage, cart, and checkout flows.
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Establish and maintain a living design system that scales across web and mobile web, serving as the source of truth for all UI components, tokens, and interaction patterns.
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Partner closely with eCommerce, Product, and Engineering to translate business requirements into clear, buildable design solutions delivered on time.
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Drive iterative UI improvements grounded in performance data, heuristic review, and competitive benchmarking, not just aesthetic preference.
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Develop motion and interaction design specs for key micro-interactions, transitions, and animated elements where they enhance the customer experience. (A strong plus.)
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Contribute to and review creative executions, ensuring campaign landing pages, editorial features, and seasonal moments stay on-system.
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Present design work to cross-functional stakeholders and leadership, providing clear rationale and context for design decisions.
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Actively champion design quality across the organization — raising the bar, educating partners, and pushing back thoughtfully when standards slip.
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Own research strategy, not just execution: Translate our product roadmap into a clear, actionable research plan. Identify knowledge gaps, define hypotheses, and lead customer research initiatives (qualitative and quantitative) to inform product direction.
Qualifications:
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6+ years of UX/UI design experience, with a significant portion focused on direct-to-consumer eCommerce or digital retail.
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An exceptional portfolio demonstrating sophisticated visual design skill, strong interaction thinking, and measurable eCommerce outcomes.
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Expert-level proficiency in Figma (or similar), including component libraries, auto-layout, variables, and prototyping.
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Working knowledge of gen AI/LLM tools as it relates to UX/UI workflows
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Solid working knowledge of HTML/CSS fundamentals, enough to communicate with developers fluently and understand implementation constraints.
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Experience owning or significantly contributing to a design system in a production environment.
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Familiarity with CRO principles and the ability to design with conversion metrics in mind.
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Experience with or strong interest in motion and interaction design — familiarity with tools such as Principle, Rive, or After Effects is a plus.
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Strong communication and presentation skills, with the ability to sell a design vision clearly to non-designers.
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Exceptional attention to detail and a high standard for visual quality.
Salary Expectations
- Annual salary starting $115,000.00 CAD
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